Terms and Conditions
These Terms and Conditions apply to all purchases and use of services made through the website of Lyvrea. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you should refrain from using our website and services.
1. Applicability
These Terms and Conditions apply to all orders, purchases, transactions, and interactions conducted through Lyvrea.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2. Product Information
We make every reasonable effort to ensure that all products, descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, despite our efforts:
- Typographical errors may occur
- Product descriptions may occasionally contain inaccuracies
- Colors and appearances may vary depending on device settings and screen displays
- Product information may be updated or corrected without prior notice
Lyvrea reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
3. Ordering and Payment
Orders will only be processed after full payment has been successfully received.
Available payment methods may vary depending on the customer's country or region.
Customers are responsible for verifying which payment methods are available and supported within their location before completing a purchase.
By submitting an order, customers confirm that:
- All provided information is accurate and complete
- They are authorized to use the selected payment method
- They accept the total purchase price and any applicable fees
We reserve the right to refuse or cancel orders where fraudulent, unauthorized, or suspicious activity is suspected.
4. Processing and Delivery
Order fulfillment is handled as efficiently as possible.
Estimated processing and shipping times are as follows:
Processing Time:
1–3 business days
Shipping Time:
3–9 business days (depending on destination and location)
Please note that these delivery estimates are approximate and may vary due to circumstances beyond our control, including but not limited to:
- Customs procedures
- Carrier delays
- Peak seasons
- Weather conditions
- Public holidays
- Other unforeseen logistical circumstances
Products are shipped directly from our supplier located in China.
5. Returns and Cancellations
Please refer to our separate Return Policy for complete information regarding return eligibility, procedures, and conditions.
Cancellation requests may not always be possible once an order has entered processing or shipment stages.
6. Liability
Lyvrea shall not be held responsible for loss, delays, or damages related to shipments where tracking information confirms successful delivery to the shipping address provided by the customer.
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
We are not liable for:
- Incorrect addresses submitted by customers
- Delays caused by shipping providers
- Customs processing delays
- Circumstances beyond our reasonable control
Customers are encouraged to carefully review all information before placing an order.
7. Intellectual Property
All content displayed on the Lyvrea website, including but not limited to:
- Text
- Images
- Product descriptions
- Graphics
- Logos
- Branding elements
- Website design and content
is the exclusive property of Lyvrea and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission from Lyvrea.
8. Complaint Procedure
If you have a complaint regarding our products or services, you may submit your complaint in writing by contacting us at:
Email: info@lyvrea.com
We aim to respond to all complaints within 5 business days after receipt.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Company Name: Lyvrea
Email: info@lyvrea.com